R 4,163.00
(VAT included)
Cutting-edge Android 13-powered smartphone designed to deliver an exceptional user experience. Key features include a spacious 6.82″ HD+ LCD display, 128 GB internal memory, 6 GB RAM, and support for both physical and e-SIM cards. The device excels in photography with a 13MP rear camera, 8MP front camera, and a 2MP sub-rear camera. Multiple biometric options, built-in stereo speakers, and various sensors contribute to an immersive user experience. Powered by a robust 4900mAh battery, the Phēnix X ensures lasting performance throughout the day.
Shipping Eligibility
The purchase and delivery of the Phēnix X is currently limited to addresses within South Africa. We do not ship to international addresses or PO Boxes at this time.
Shipping Process and Timelines
Once your order is successfully placed and payment is confirmed, we aim to process and ship your order within 1–3 business days. Delivery times may vary depending on your location within South Africa but are typically completed within 7 business days after dispatch.
Shipping Costs
Shipping fees will be calculated at checkout based on your delivery address and shipping method selected.
Delivery Address
Please ensure the accuracy of your shipping address when placing your order. Incorrect or incomplete addresses may result in delays or failed deliveries. We are not responsible for shipments lost due to an incorrect address provided by the customer.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information to monitor your shipment.
Damaged or Lost Packages
In the rare event that your package is damaged during transit or is not delivered, please contact our customer support team at [email protected] within 48 hours of receipt to resolve the issue.
Risk of Loss
All risk of loss and damage to the product passes to you once the product has been delivered to the shipping address you provided during checkout.
Shipping Restrictions
We reserve the right to cancel or refuse any orders for delivery to areas we deem inaccessible or unsafe for delivery.
Changes to Shipping Terms
These shipping terms are subject to change at any time without prior notice. Please review them before completing your purchase.
For further inquiries or assistance with your order, please contact our customer support team at [email protected].
Return Eligibility
We are committed to ensuring your satisfaction with your purchase. In accordance with the Consumer Protection Act (CPA) of South Africa, you have the right to return an unopened and unused product within 30 calendar days of receiving it for a full refund.
To qualify for a return:
Return Process
To initiate a return, please contact our customer support team at [email protected] to receive return instructions. Customers are responsible for any shipping costs associated with the return unless the return is due to a defective or incorrect item.
Refunds
Once your returned product is received and inspected, we will notify you of the status of your refund. If approved, refunds will be processed using your original payment method within 7–14 business days.
Non-Returnable Items
Please note that the following items cannot be returned:
Defective or Incorrect Products
If your product is defective or you receive the wrong item, please contact us within 7 calendar days of receipt. We will arrange for a replacement or refund at no additional cost.
Applicable Law
This returns policy complies with the Consumer Protection Act (CPA) of South Africa, which grants consumers the right to return products under specific conditions. For more information about your rights under the CPA, visit https://www.gov.za/documents/consumer-protection-act
Changes to the Returns Policy
We reserve the right to amend this returns policy at any time. Any changes will be reflected on this page, so we encourage you to review it before initiating a return.
For questions or assistance with your return, please contact our customer support team at [email protected].
| Weight | 453 g |
| Dimensions | 199 × 99 × 54 cm |
| OS | Android 13 |
| Model NO | Phēnix X |
| Memory | 128 GB |
| RAM | 6 GB |
| SIM | Dual SIM (Physical SIM + E-SIM available by carrier request) |
| Bands | GSM + 3G + 4G |
| Connectivity | WIFI + BLUETOOTH + GPS |
| LCD | 6.82"HD + 720 x 1640 pixels |
| Front Camera | 8MP |
| Rear Camera | 13MP |
| Sub-Rear Camera | 2MP |
| Biometrics | Fingerprint + Facial + Voice |
| Speaker | Built-in Stereo |
| Sensors | Gyro + Accelerometer |
| Color | Blue, Ivory |
| Battery | 4900mAh |
