FAQs.

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Smartphone

All local mobile network operators in South Africa are supported.

Press and hold the Power button until the Bitmobile logo appears on the screen.

Press the Power button and the “Volume Up” button simultaneously, then select “Power Off.”

Press and hold the Power button and the “Volume Up” button together, then choose “Power Restart.”

Press the Power button and the “Volume Up” button simultaneously, then tap the red “Emergency” button.

Simultaneously press the Power button and the “Volume Down” button.

Turn off the device, then use a paperclip or similar metal object to gently press into the small hole on the side of the device. The SIM tray will pop out. Insert or replace the SIM card(s) and then reinsert the SIM tray.

The Phēnix X uses Android 13 as its operating system and will update regularly to ensure optimal performance and security.

With a 4900mAh battery capacity, the Phēnix X offers a strong battery life depending on usage. Charging time may vary.

No, The Phēnix X’s memory cannot be expanded beyond the provided 128GB.

The Phēnix X features a 13MP rear camera, an 8MP front camera, and a 2MP sub-rear camera. Users can expect all necessary camera capabilities for everyday use.

The Phēnix X features an LCD display with a size of 6.82 inches and a resolution of 720 x 1640 pixels.

No, The Phenix X does not support wireless charging.

Unique features include support for physical and eSIM cards, multiple biometric authentication methods (touch, face, voice). The Phēnix X will also come preloaded with popular DeFi (Decentralized Finance) applications.

The phone comes with 6GB of RAM, which, combined with the Android 13 operating system, should provide smooth performance for everyday tasks and multitasking.

The Phēnix X supports GSM, 3G, and 4G bands but does not currently support 5G connectivity.

Rewards

Bitmobile is focused on sourcing and delivering multiple rewards opportunities through the Phēnix X. Just by purchasing the Phēnix X, owners will earn rewards each month that will be credited to their account. Additional revenue opportunities will be communicated as they become available. Be sure to sign up for updates at Bitmobiletech.com.

There are multiple ways the Phēnix X can utilize node processing systems to provide rewards to users including through preloaded applications.

There are currently no cryptocurrencies integrated into the rewards. Rewards will be distributed in RAND.

Phēnix X users who deposit and trade on the Bybit Exchange (Bitmobiletech trusted partner exchange) will receive exclusive rewards including trading bonuses, airdrops and merchandise. These users will also have exclusive access to extensive online and physical educational courses on Blockchain, Web3 and Digital asset trading

Bitmobiletech partner, AstraBit, allows us to provide the Freemium and Loyalty Rewards program meaning that Phēnix X can provide everyone with the most innovative Web3 technology to enable seamless trading across multiple centralized AND decentralized exchanges affordably.

More generally, rewards systems that use blockchain, Web3, and digital asset trading are revolutionizing how incentives are structured, distributed, and managed across various industries. These systems introduce transparency, user ownership, and new opportunities for monetization, enabling individuals to actively participate in decentralized economies and gain rewards with real-world value. More detail is provided here:

Immutable Transactions: Blockchain ensures that rewards are distributed transparently, with every transaction recorded on an immutable ledger. This setup makes it easy for users to verify their rewards and for platforms to ensure rewards are distributed fairly and accurately.

Yield Generation and Staking: In many blockchain-based rewards systems, users can also “stake” their tokens to earn additional rewards or participate in yield farming. Staking involves locking up tokens in a smart contract to support the network, which then rewards users with additional tokens, increasing their potential return and adding another layer of earning.

Tokenized Rewards: Blockchain enables the creation of digital tokens, which can represent reward points, loyalty credits, or incentives. Tokens can be earned by users for actions like engagement, referrals, or task completion and can be stored securely in digital wallets.  These tokens can be interoperable across platforms, meaning rewards earned on one platform can often be redeemed or traded on another. This flexibility enhances the value of rewards by allowing users to transfer, trade, or spend tokens outside the original ecosystem.

User-Owned Rewards: Web3’s decentralized framework empowers users to fully own their rewards and digital assets, unlike traditional systems where rewards are tied to a specific company or platform. Users have complete control over their tokens, which they can store, trade, or even transfer to others.

Smart Contracts for Automated Rewards: Smart contracts (self-executing code on the blockchain) can automate rewards, ensuring that users receive them immediately after completing specified actions. For example, users in a Web3 app can earn tokens automatically by engaging in community activities, completing educational modules, or contributing content.

NFT-Based Rewards: Web3 rewards often include non-fungible tokens (NFTs), which represent unique digital assets that users can earn, trade, or sell. These NFTs can represent anything from rare digital collectibles and in-game items to real-world assets like event tickets or artwork, creating new opportunities for user rewards.

Using blockchain, Web3, and digital asset trading, rewards systems are becoming decentralized, transparent, and liquid, allowing users to fully own, control, and monetize their rewards. This setup provides greater value to users, builds engaged communities, and enables entirely new reward models that benefit both users and platforms.

In the context of blockchain and cryptocurrency, airdrops and rewards are both incentives, but they work differently and serve distinct purposes.

An airdrop is a distribution of cryptocurrency tokens or coins, typically by a project or company, to numerous crypto wallet addresses. It’s often a promotional strategy aimed at generating awareness, building community, or distributing tokens widely.  Airdrops are primarily used for marketing, gaining new users, and generating awareness for a project. The goal is to build a user base quickly and get people interested in the project.  The project typically sends tokens directly to users’ wallets. Participants may only need to provide their wallet addresses or meet basic requirements, often with no need to spend any money.

Rewards are incentives given to users for actively participating in a project or ecosystem. They are generally earned through specific actions, contributions, or by holding assets over time.  Rewards are often used to encourage active engagement, loyalty, or to incentivize behaviors that contribute to the growth and stability of a project (e.g., staking, using a platform’s services).  Users can stake or lock up their tokens in a protocol to support network operations (like validating transactions) and receive rewards in return.  In decentralized finance (DeFi), users can earn reward yields by providing liquidity to protocols.  Rewards are usually designed for long-term engagement, generally earned over time or through repeated actions, incentivizing ongoing engagement rather than a one-time distribution.

Both airdrops and rewards are tools for building and maintaining a cryptocurrency community, but they serve different stages of engagement. Airdrops are a way to get people in the door, while rewards are a method for keeping them actively engaged.

Users can access and manage their rewards through the Rewards Portal on their device.

Users will be able to determine their own schedule for node processing based on many factors including network/wifi availability, time of day, etc.

The Phēnix X incorporates best in class biometric authentication technology that, when activated, will protect the device in any usage mode.

Nodes and bots play significant roles in influencing blockchain rewards, especially in systems that use consensus mechanisms like Proof of Stake (PoS), Proof of Work (PoW), and in decentralized finance (DeFi) ecosystems. A little more detail is as follows:

Blockchain Nodes:  Nodes are devices or computers that participate in a blockchain network by running the blockchain protocol. They vary in type (e.g., full nodes, light nodes, validator nodes) and are critical to blockchain functioning, especially for validating transactions and maintaining network integrity. Here’s how they influence rewards.  In Proof of Stake (PoS) networks, validator nodes are selected to validate new transactions and add them to the blockchain. To become a validator, a user usually needs to “stake” a certain amount of the blockchain’s native cryptocurrency.  In Proof of Work (PoW) systems, mining nodes (or miners) solve complex cryptographic puzzles to validate transactions and add blocks to the blockchain.

Blockchain Bots: Bots are automated programs that can interact with the blockchain, especially in decentralized finance (DeFi) ecosystems. They often have specific objectives, such as optimizing transactions, arbitraging, or maximizing staking/yield rewards. Bots can automate yield farming and staking processes, identifying the highest-yield opportunities across DeFi platforms. They may move funds between protocols or manage liquidity across multiple pools to optimize rewards. Bots can amplify rewards by making high-frequency, strategic decisions that would be difficult for individual users to execute manually.  Arbitrage bots are used to identify price discrepancies across different exchanges or pools on the blockchain and execute trades for profit.  Additionally, Bots often act as liquidity providers, continuously placing and adjusting orders to ensure that trading can happen smoothly. In doing so, they earn rewards (like transaction fees) from decentralized exchanges.

Nodes form the backbone of the blockchain’s consensus and security, earning rewards for their contributions. Bots, on the other hand, often optimize user strategies within the blockchain ecosystem, indirectly impacting the availability and size of rewards. Both are influential in shaping the blockchain reward landscape, though they operate in different ways.

Education

Users can access Virtual Reality (VR)-driven educational modules on blockchain technology and other subjects on the Phēnix X phone ensuring secure storage and processing of the learned data. Some examples of this include:

Immersive Learning: VR creates an immersive environment, allowing students to explore complex subjects through interactive simulations. For example, medical students can practice surgeries in a virtual space, and history students can virtually visit ancient civilizations. Bitmobiletech has teamed with HVAC/R edu to teach HVAC students using VR tools, allowing them to become HVAC technicians in the real, physical world.

Engagement and Accessibility: VR can improve engagement by making learning hands-on and interactive. It also allows students in remote areas to access high-quality education without needing to be physically present.  VR simulations can help students acquire practical skills, such as in engineering or sciences, through repeatable and realistic practice that is safe and cost-effective.

Decentralized and Verifiable Records: Blockchain can store educational credentials (like certificates and degrees) in a secure, tamper-proof way. Students’ accomplishments, such as completed VR modules or certifications, are stored on the blockchain, making it easy for employers or other institutions to verify.  Blockchain allows students to control who can access their data. Since VR simulations often collect detailed interaction data, students can retain ownership and decide how their data is shared, fostering greater trust. Bitmobiletech has teamed with Constellation, using the Metagraph blockchain to store student data.

Gamified Experiences with NFTs: Educational achievements, like mastering a particular skill or subject, could be represented as non-fungible tokens (NFTs). These NFTs can serve as personal “badges” that showcase a learner’s progress and can be displayed on professional or social profiles.

By combining VR’s immersive power with blockchain’s secure record-keeping and decentralization, VR education can become more accessible, transparent, and gamified. This combination supports lifelong learning, skill verification, and enhanced privacy, all while offering an engaging, digital-first educational experience.

Phēnix With blockchain-powered apps and services, users can access a plethora of financial and educational resources at their fingertips. From virtual reality training to e-learning platforms, the Phēnix X fosters digital inclusion.  This is especially true for marginalized communities, by offering accessible, secure, and transparent platforms for learning. Some examples include:

Decentralized Platforms: Blockchain-powered educational platforms operate on decentralized networks, meaning they don’t rely on a single institution or location. This setup enables students from underserved regions or communities to access high-quality education and resources regardless of geographic location or economic background.

Verifiable and Tamper-Proof Credentials: Blockchain technology allows for tamper-proof certificates and degrees that can be securely issued and stored on a blockchain. This feature benefits people in regions where credential fraud is common or where verification is difficult due to a lack of infrastructure.  This enables students to carry their qualifications across borders and provides proof of learning and skills they can use to continue their education or apply for jobs in new regions.

Ownership of Educational Data: Blockchain empowers students to control their own data, giving them the option to decide who can access and use it. This feature is particularly valuable for those wary of sharing personal information due to privacy or surveillance concerns, such as individuals in restrictive regions or low-trust environments.

Mobile Accessibility: The Phēnix X blockchain phone is an educational platform optimized for mobile on-the-go applications. This is often more accessible than desktops, especially in developing regions. Students can engage in learning on mobile devices, bridging the gap for those without access to traditional computing infrastructure.

Blockchain-powered educational applications foster digital inclusion by removing barriers related to cost, access, and verification. These platforms provide decentralized, secure, and transparent avenues for learning, enabling diverse communities to access education, control their data, and participate in a global learning economy.

Blockchain

Blockchain phones carry all the benefits of a smartphone while also integrating specialized hardware and software components that enable secure storage and management of cryptocurrencies and blockchain-based assets.

Blockchain technology ensures security by decentralizing data storage and utilizing cryptographic techniques and blockchain algorithms for data storage. The phone’s integration with blockchain networks enhances security by providing tamper-proof transaction records and secure digital asset storage.

The Phēnix X supports a wide range of cryptocurrencies, including major ones like Bitcoin and Ethereum, as well as various altcoins. However, it’s essential to check compatibility with specific currencies before purchasing.

Yes, The Phēnix X offers user-friendly interfaces and dedicated apps for managing cryptocurrencies. Transferring and managing digital assets can be as simple as using traditional banking apps, with additional security features for authentication and verification.

The Phēnix X comes with built-in hardware wallets and support for reputable software wallets. These wallets securely store private keys and facilitate transactions while ensuring the safety of your digital assets.

Yes, The Phēnix X offers features like decentralized applications (DApps), secure data storage, and tokenized asset management. These features leverage blockchain technology to enhance user privacy, security, and financial inclusion.

Blockchain technology can empower the unbanked by providing access to financial services without traditional banks, reducing barriers and costs associated with conventional financial systems. Some examples include:

Digital Financial Services such as with Crypto Wallets: crypto wallets are easy to load to your smart phone by way of apps that can provide a secure, accessible, and low-cost way to store and transfer value. This reduces reliance on traditional banks and makes financial inclusion possible, even in remote areas.  Blockchain and crypto wallets also enable low-cost cross-border payments helping people send and receive funds without the high fees charged by banks and remittance services.

Decentralized Financial (DeFi) Services including Loans and Credit: Blockchain-based DeFi services can include microloans, credit lines, and peer-to-peer lending. This is especially helpful for the unbanked who may not meet the requirements for traditional bank loans.  DeFi platforms also allow users to earn interest on crypto currency holdings without needing a bank. This could benefit people in regions where formal savings products are inaccessible.

Digital Identity: Blockchain enables self-sovereign identity (SSI), where individuals own and control their personal information. This is useful for people who lack formal documentation, making it possible to access financial services and build a financial history.

Financial Education and Empowerment: Blockchain encourages financial literacy, empowering users to understand and manage their funds independently. Accessible financial tools foster independence and confidence for people who’ve historically been excluded from the financial system.

Blockchain’s open, decentralized nature offers the unbanked new ways to access financial services affordably and securely, paving the way for broader financial inclusion worldwide.

Financial transaction security is significantly enhanced by combining biometric authentication with blockchain technology. Together, these technologies provide a powerful framework that enhances user identity verification, prevents fraud, and ensures data integrity. Here are some examples where the Phēnix X secures financial transactions:

Unique Biometric Identification: Biometric data, such as fingerprints, facial recognition, iris scans, or voice recognition, is unique to each individual, making it highly reliable for identity verification. This uniqueness significantly reduces the risk of identity theft or unauthorized access compared to traditional passwords or PINs.  Biometrics simplify the authentication process, allowing users to complete secure transactions without needing to remember complex passwords. 

Immutable Ledger: Blockchain technology uses an immutable ledger, meaning once a transaction is recorded, it cannot be altered. This immutability ensures transaction records cannot be tampered with, which is critical for financial security and preventing fraud.

Decentralized Financial (DeFi) Network: Unlike centralized databases that are vulnerable to hacks, blockchain operates on a decentralized network, meaning there is no single point of failure. This decentralization reduces the risk of attacks, making financial transactions safer and more transparent.  Furthermore, blockchain applications use cryptographic techniques to secure transaction data, ensuring that only parties with the correct cryptographic keys can access sensitive financial information. This protection is enhanced when paired with biometrics, as it requires both a biometric match and the correct cryptographic credentials to authorize transactions.

Preventing Fraud and Identity Theft: Biometrics make it extremely difficult for unauthorized parties to access or alter financial records. Even if a hacker were to obtain someone’s cryptographic key, they would still need the biometric authentication of the user to initiate transactions, effectively minimizing fraud and identity theft.

User Control over Identity Data: Blockchain allows users to retain control over their biometric and financial data. Through decentralized identity (DID) systems, users can decide what specific details are shared with financial institutions, ensuring privacy and data control.

Payments and Transfers: Biometric authentication combined with blockchain can ensure that peer-to-peer payments, international transfers, or purchases are secure, as only the rightful user can authorize transactions. Blockchain-based digital wallets that use biometric authentication to securely manage cryptocurrencies or digital assets ensure that only the authorized owner can initiate transfers or transactions.

The integration of biometrics and blockchain creates a robust framework for financial transaction security by pairing strong user authentication with tamper-proof and decentralized data storage. This approach ensures secure, user-controlled transactions and reduces the risks of fraud, data breaches, and unauthorized access, making financial transactions both more secure and user-friendly.

The Phēnix X phone is optimized for biometric security, incorporating bank-grade face and voice recognition. This makes secure access to sensitive applications and financial tools not only quicker but also more intuitive.

Biometric use cases in blockchain phones combine the security of biometric authentication (like voice and facial recognition on the Phēnix X) with blockchain’s decentralized technology. This offers an extra layer of privacy and control over data. Some examples include:

Crypto Wallet Access and Authentication: The Phēnix X employees face and voice biometric scans for authentication to securely access crypto wallets on a blockchain phone. Instead of relying on PINs or passwords, biometrics unlocks the wallet or sign transactions, making it easier and more secure for users.  When passwords and PINs are employed, biometrics can serve as a secondary layer of security, working alongside for added protection. This makes unauthorized access significantly harder, which is crucial in crypto security.

Authentication for Decentralized Applications (dApps): Biometrics can authenticate users for dApps that require identity verification, streamlining access to services like banking, healthcare, and voting while preserving privacy.  A person’s biometric data can be used to authenticate identity without relying on a central authority. This enables users to access services and prove their identity without disclosing personal details.

Secure Health Record Access: Blockchain phones can store encrypted medical records that users access with biometrics. This ensures data is only accessible to the owner, or to healthcare providers with the user’s consent.  Biometric data enables users to give consent for their medical data to be shared with specific providers or institutions, which is then recorded immutably on the blockchain for transparency.

Access to Decentralized Finance (DeFi):  By using biometrics for wallet access, blockchain phones make it easier for users to interact with DeFi applications without the need to remember long passphrases or complex passwords.  This can speed up transaction approvals in DeFi platforms, providing a smoother and more secure user experience while executing smart contracts, staking, and other financial activities.

Smart Contract Signing: Biometrics can authorize smart contract interactions or legally binding documents on blockchain, acting as a signature. For example, signing a loan agreement on a blockchain can be done securely with biometric confirmation.  When signing documents or agreements, biometrics provide an extra level of verification. Blockchain then stores the consent record immutably, which is useful for contracts, NDAs, and other legal agreements.

Facilitating Micro-Payments and Payments to Trusted Contacts:  Blockchain phones can enable quick approval of micro-transactions (like in-game purchases or service payments) using biometric verification. This allows users to pay without needing to enter passwords for each transaction.

Biometric technology on blockchain phones not only simplifies user experience but enhances security and privacy by making blockchain-based transactions, identity management, and data storage safer and more accessible.

Yes, Phēnix X supports traditional apps and services available on other smartphones. Users can enjoy a seamless experience while benefiting from additional blockchain and cryptocurrency features.

Yes, Phēnix X supports traditional apps and services available on other smartphones. Users can enjoy a seamless experience while benefiting from additional blockchain and cryptocurrency features.

Blockchain phones connect to blockchain networks using various methods, including Wi-Fi and cellular data. They rely on decentralized consensus mechanisms like proof-of-work or proof-of-stake to verify transactions and interact with the blockchain securely.

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